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Privacy Policy

Our privacy policy explains how we handle personal details and images.

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Privacy Policy

Printasquare is owned by FRAMKALLA EUROPE AB (corporate identity number 556943-4227). Printasquare’s privacy policy describes how we collect, store and use personal data when you visit the site, purchase products from us or otherwise provide us with your information. The policy also gives you information about the types of personal information we collect, how we use it, and what rights you have to control our use of your personal data. More information can be found in our Terms & Conditions and the FAQ. You are also welcome to contact us with any questions.

What information do we collect?

When you place an order with us, we need different information from you to receive, manage and send your products. This includes:

  • Name, address and telephone number.
  • The images you wish to have developed.
  • Your email address.
  • For an order to be completed the person making the order must be 18 years old. Neither we nor Klarna accept orders placed by anyone younger than 18 years.
  • When you log in with Instagram, we get access to the information you have entered in the account. It does not mean that we will have access to your password or that we can somehow affect the content or behaviour of the account. Only you and Instagram can do this.

We save

  • Information about your order.
  • Logs of user behaviour on the site.
  • The photos you selected to develop, which are saved only until the completion of the order.
  • Your customer profile. As we save all order history, we need an account to connect to the history to.

We do not save

  • Your social security number or your card and bank details. All payments are handled by Klarna, one of the Nordic region’s largest payment solutions for e-commerce with an extremely high level of security. For questions about Klarna, please contact Klarna customer services.
  • File names of the images you upload to Printasquare. The images always get a new name series, which in turn is managed by our system.
  • Images from Instagram that you are not developing. We save only the images you order through us.

How do we store your information?

  • Communication between the client and Printasquare occurs via a so-called SSL protocol, an encrypted transmission between the service and users, which is a recognized high standard. SSL is used on e.g. Facebook, Instagram and Google.
  • Your information is stored on our server in Sweden, which in turn is kept in a fireproof vault behind different firewalls and redundant safety systems. Our security and privacy is extremely important to us. Since Printasquare was founded in 2012, no data has ever leaked by mistake.
  • We save logs of user behaviour through Google Analytics.
  • You can always view your information via the My pages service.

Why do we keep your data?

  • We keep information on your order so that we can offer all our customers the ability to order the same personal products again via the My pages service. This information cannot be removed by the customer, but removal can be arranged on request.
  • We store information on user behaviour to improve your experience on the website.

Copyright

The customer at Printasquare is held responsible for the images choosen to produce. Please respect the copyright and ask before you develop someone else’s images, to avoid misunderstandings. More information about this can be found in our terms and conditions.

Third Party

  • We never share our customer lists, order history or similar information to third parties. Exception is made only if a judicial body requires information. Should this be the case our lawyer will check and approve the request first.
  • As a private company, no other company has the right to demand information or data from Printasquare.

Questions

You are always welcome to contact us if you have any questions.

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